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Grass catcher for Victa Classic Cut Anniversary Edition lawn mower - updated identifying features

Published: November 3, 2023Recall ID: a934c128-a7fa-40d0-bf40-65ed1914e7c0Category: Consumer ProductsCountry: Australia
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Reason for Recall / Hazard

Debris may break through the plastic case of the grass catcher while the mower is being used.

Product Description & Identification

Reason / Defects: Debris may break through the plastic case of the grass catcher while the mower is being used. Hazards: Risk of serious injury including lacerations if debris breaks through the grass catcher and hits the user or bystanders. What to do: Consumers should stop using the mower and return the catcher (not the whole lawn mower) to your local Victa dealer for a free replacement part. You can find your local Victa dealer here . If you cannot return the catcher, have sold or gifted the mower to someone, or need more information, you can contact Victa on 1800 356 632, 9am to 5pm Monday to Friday or email enquiries@briggsandstratton.com.au

Affected Products

Grass catcher for Victa Classic Cut Anniversary Edition lawn mower Model No. 2691980 Grass catcher part number: GC12054A

Additional Source Details

FieldValue
Guid › #texta934c128-a7fa-40d0-bf40-65ed1914e7c0
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/grass-catcher-for-victa-classic-cut-anniversary-edition-lawn-mower-updated-identifying-features
Pub DateFri, 03 Nov 2023 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Victa%20Classic%20Cut%20Anniversary%20Edition%20Lawn%20Mower.png?itok=G8hiK11E

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Grass catcher for Victa Classic Cut Anniversary Edition lawn mower - updated identifying features?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Risk LevelGarden tools and products
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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