Glass Pool Fence Latch
AustraliaGlass Pool Fence Latch
Reason for Recall / Hazard
TranslatedThe gate latch guide tabs may break, stopping the engagement pin from retracting and connecting securely with the magnetic keeper. This will result in the gate not closing properly.
Product Description & Identification
TranslatedReason / Defects: The gate latch guide tabs may break, stopping the engagement pin from retracting and connecting securely with the magnetic keeper. This will result in the gate not closing properly. Hazards: If the gate latch is not closed correctly and the gate remains unlatched, it may not prevent unsupervised access to the pool or spa area posing a risk of drowning. What to do: Consumers should ensure the gate is secured until a replacement latch has been installed. Consumers should contact Aristo Glass Products Pty Ltd on 08 9418 8914 or email admin@aristogroup.com.au for a replacement latch.
Affected Products
TranslatedPolymer plastic glass gate latch part with ‘A’ logo and guide tabs SLP2011 – 180° Glass to Glass Latch SLP2012 – Glass to Wall Latch SLP2013 – 90° Outswing Glass to Glass Latch SLP2014 – 90° Inswing Glass to Glass Latch SLP2015 – Glass to Round Post Latch SLP2007 – 135° Glass to Glass Latch
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 181a2224-7747-4dfc-ab70-ab60c6ea3bd5 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/glass-pool-fence-latch |
| Pub Date | Tue, 12 Apr 2022 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Glass%20Gate%20Latch.png?itok=lqIgfRQQ |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Glass Pool Fence Latch?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelSwimming pools and spas (permanent)
- DistributionAustralia
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