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Australia ProductsPet equipment

GiGwi Pet Droid Motion Active Mouse Cat Toy

Published: May 18, 2023Recall ID: f8d0ae27-c78e-4464-9628-edaefce1f3aaCategory: Consumer ProductsCountry: Australia
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Reason for Recall / Hazard

This product doesn’t comply with the mandatory standard for products containing button/coin batteries . The battery compartment doesn’t contain a captive screw designed to ensure the compartment is resistant to being opened by children.

Product Description & Identification

Reason / Defects: This product doesn’t comply with the mandatory standard for products containing button/coin batteries . The battery compartment doesn’t contain a captive screw designed to ensure the compartment is resistant to being opened by children. Hazards: There is a risk a risk of choking, severe internal burn injuries or death to young children if they gain access to the button batteries and ingest them. Button batteries also pose a choking hazard to young children. What to do: Consumers should immediately stop using the toy and place safely out of reach of children. Consumers can email info@gigwiaustralia.com.au to receive a replacement product of the same value, or a refund and instructions about safe disposal of the product. For more information please contact Gigwi Australia on info@gigwiaustralia.com.au or by phone on 02 9607 9033.

Affected Products

Toy mouse for cats. Contains a button battery.

Additional Source Details

FieldValue
Guid › #textf8d0ae27-c78e-4464-9628-edaefce1f3aa
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/gigwi-pet-droid-motion-active-mouse-cat-toy
Pub DateThu, 18 May 2023 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/GiGwi%20Pet%20Droid%20Motion%20Active%20Mouse%20Cat%20Toy.png?itok=3_gr3X2q

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought GiGwi Pet Droid Motion Active Mouse Cat Toy?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Risk LevelPet equipment
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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