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NHTSASTEERING

General Motors, LLC - Incorrect Gear May Be Selected

Published: May 28, 2026Recall ID: 26V345000Category: Vehicles & AutomotiveCountry: United States
US
Vehicle RecallNHTSAUSUS

General Motors, LLC - Incorrect Gear May Be Selected

Recalling Firm: General Motors, LLC

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Reason for Recall / Hazard

Inaccurate gear selection may result in unexpected vehicle movement, increasing the risk of a crash.

Product Description & Identification

General Motors, LLC (GM) is recalling certain 2026 Chevrolet Express and GMC Savana vehicles. The gear shifter may provide inaccurate gear selection feedback to the driver due to an incorrectly manufactured steering column assembly.

Affected Products

Incorrect Gear May Be Selected

Additional Source Details

FieldValue
SubjectIncorrect Gear May Be Selected
Nhtsa id26V345000
ComponentSTEERING
Recall link › Urlhttps://www.nhtsa.gov/recalls?nhtsaId=26V345000
Recall link › DescriptionGo to Recall
Recall typeVehicle
Do not driveNo
ManufacturerGeneral Motors, LLC
Defect summaryGeneral Motors, LLC (GM) is recalling certain 2026 Chevrolet Express and GMC Savana vehicles. The gear shifter may provide inaccurate gear selection feedback to the driver due to an incorrectly manufactured steering column assembly.
Corrective actionUntil the remedy is performed, owners are advised to visually verify the shift position indicator each time a gear is selected and always use the parking brake when the vehicle is parked. Dealers will replace the transmission control on the steering column, free of charge. Owner notification letters were mailed June 9, 2026. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262558671. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 28, 2026.
Consequence summaryInaccurate gear selection may result in unexpected vehicle movement, increasing the risk of a crash.
Mfr campaign numberN262558671
Potentially affected232
Report received date2026-05-28T00:00:00.000
Fire risk when parkedNo

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Locate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.

2Isolate & Discontinue Use

If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.

3Claim Free Statutory Remedy

Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought General Motors, LLC - Incorrect Gear May Be Selected?

Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.

Q2:Can I get a full refund or free repair for this recall?

Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Recalling FirmGeneral Motors, LLC
  • Risk LevelSTEERING
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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