General Motors, LLC - Inactive Air Bags May Fail to Deploy
USGeneral Motors, LLC - Inactive Air Bags May Fail to Deploy
Recalling Firm: General Motors, LLC
Reason for Recall / Hazard
TranslatedInactive air bags will not deploy in a crash, increasing the risk of injury.
Product Description & Identification
TranslatedGeneral Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado Medium Duty 4500HD, 5500HD, 6500HD vehicles. The air bag sensing and diagnostic module (SDM) may not have been activated during installation.
Affected Products
TranslatedInactive Air Bags May Fail to Deploy
Additional Source Details
| Field | Value |
|---|---|
| Subject | Inactive Air Bags May Fail to Deploy |
| Nhtsa id | 24V738000 |
| Component | AIR BAGS |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=24V738000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | General Motors, LLC |
| Defect summary | General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado Medium Duty 4500HD, 5500HD, 6500HD vehicles. The air bag sensing and diagnostic module (SDM) may not have been activated during installation. |
| Completion rate | 92.00 |
| Corrective action | A Navistar technician will activate the air bag module, free of charge. Owner notification letters were mailed November 1, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242477760. |
| Consequence summary | Inactive air bags will not deploy in a crash, increasing the risk of injury. |
| Mfr campaign number | N242477760 |
| Potentially affected | 25 |
| Report received date | 2024-10-02T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought General Motors, LLC - Inactive Air Bags May Fail to Deploy?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Check Other Products In Your Household
Free Safety ToolsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Overview
- Recalling FirmGeneral Motors, LLC
- Risk LevelAIR BAGS
📢 Share Warning
Alert family and friends to keep them safe. Copy this quick alert message:
🚨 SAFETY ALERT: General Motors, LLC - General Motors, LLC - Inactive Air Bags May Fail to Deploy Check if your household is affected: https://therecallfile.com/recalls/general-motors-llc-inactive-air-bags-may-fail-to-deploy/NHTSA-24V738000
Join Alertlist
Get instant email updates whenever critical safety recalls like this are published.
Support The Recall File
Help keep official recall alerts free, accessible, and fast for everyone.
Related Recalls
NHTSA- Vehicle Recall
- Vehicle Recall
NHTSAKibbi, LLC - Printed Circuit Board May Overheat
Kibbi, LLC - Printed Circuit Board May Overheat
An overheated printed circuit board increases the risk of a fire.
NHTSAToyota Motor Engineering & Manufacturing - Loss of Drive Power from Software Programming Error
Toyota Motor Engineering & Manufacturing - Loss of Drive Power from Software Programming Error
An unexpected loss of drive power increases the risk of a crash.