General Motors, LLC - Damaged Wiring Harness May Cause Power Brake Assist Failure
USGeneral Motors, LLC - Damaged Wiring Harness May Cause Power Brake Assist Failure
Recalling Firm: General Motors, LLC
Reason for Recall / Hazard
TranslatedDamaged brake jumper wires can result in power brake assist failure, increasing the risk of a crash.
Product Description & Identification
TranslatedGeneral Motors, LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado Medium Duty 4500HD, 5500HD, and 6500HD vehicles. These vehicles were remedied under NHTSA Recall 25V390 with a brake jumper wire harness that was assembled without protective tape. A wiring harness that is missing protective tape can allow the wires to become damaged.
Affected Products
TranslatedDamaged Wiring Harness May Cause Power Brake Assist Failure
Additional Source Details
| Field | Value |
|---|---|
| Subject | Damaged Wiring Harness May Cause Power Brake Assist Failure |
| Nhtsa id | 25V768000 |
| Component | SERVICE BRAKES, HYDRAULIC |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=25V768000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | General Motors, LLC |
| Defect summary | General Motors, LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado Medium Duty 4500HD, 5500HD, and 6500HD vehicles. These vehicles were remedied under NHTSA Recall 25V390 with a brake jumper wire harness that was assembled without protective tape. A wiring harness that is missing protective tape can allow the wires to become damaged. |
| Completion rate | 35.58 |
| Corrective action | Dealers will remove the installed wire harness, apply protective tape, and reinstall the wire harness, free of charge. Owner notification letters are planned to be mailed December 22, 2025. Owners may contact GM customer assistance number at 1-866-467-9700. GM's number for this recall is N252531990. Vehicles in this recall were previously repaired under 25V390 and will need to have the new remedy completed. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 6, 2025. |
| Consequence summary | Damaged brake jumper wires can result in power brake assist failure, increasing the risk of a crash. |
| Mfr campaign number | N252531990 |
| Potentially affected | 891 |
| Report received date | 2025-11-06T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought General Motors, LLC - Damaged Wiring Harness May Cause Power Brake Assist Failure?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Recalling FirmGeneral Motors, LLC
- Risk LevelSERVICE BRAKES, HYDRAULIC
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