Fuel EX 8 XT Bicycles MY2022
AustraliaFuel EX 8 XT Bicycles MY2022
Reason for Recall / Hazard
TranslatedDuring assembly, a spacer was installed behind the drive side bottom bracket bearing, increasing the bracket width. As a result, the crank arm is not completely attached to the crank spindle, and the crank arm safety tab cannot lock into the spindle. This can cause crank arms and pedals to fall off affected bicycles.
Product Description & Identification
TranslatedReason / Defects: During assembly, a spacer was installed behind the drive side bottom bracket bearing, increasing the bracket width. As a result, the crank arm is not completely attached to the crank spindle, and the crank arm safety tab cannot lock into the spindle. This can cause crank arms and pedals to fall off affected bicycles. Hazards: If the pedal and crank arm fall off while the bicycle is being ridden, the rider may lose control of the bicycle, increasing the risk of an accident or injury. What to do: Consumers with potentially affected bicycles have been contacted directly by Trek and should immediately stop using their bicycle and take it to a Trek retailer to be inspected. Spacers will be removed from affected bicycles. All bicycles already inspected or repaired under this recall do not need to be inspected again. For further information, contact Trek Australia by telephone on 02 6173 2400 or email customerservice_australia@trekbikes.com
Affected Products
TranslatedCertain Fuel EX 8 XT bicycles Model Year 2022 No other Trek bicycles are affected by this recall.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | e13b1596-a95b-4e28-b1b9-5a8b802cbf20 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/fuel-ex-8-xt-bicycles-my2022 |
| Pub Date | Thu, 24 Feb 2022 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/My%2022%20Fuel%20EX%208%20XT.gif?itok=_Gg0sl2d |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Fuel EX 8 XT Bicycles MY2022?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Check Other Products In Your Household
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Overview
- Risk LevelBicycles and scooters (push)
- DistributionAustralia
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🚨 SAFETY ALERT: Fuel EX 8 XT Bicycles MY2022 Check if your household is affected: https://therecallfile.com/recalls/fuel-ex-8-xt-bicycles-my2022/AU-e13b1596-a95b-4e28-b1b9-5a8b802cbf20
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