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Forest River Bus, LLC - Emergency Exit Handles are Inaccessible/FMVSS 217

Published: July 2, 2024Recall ID: 24V502000Category: Vehicles & AutomotiveCountry: United States
US
Vehicle RecallNHTSAUSUS

Forest River Bus, LLC - Emergency Exit Handles are Inaccessible/FMVSS 217

Recalling Firm: Forest River Bus, LLC

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Reason for Recall / Hazard

In the event of a crash or fire, passengers may not be able to exit the vehicle, increasing the risk of injury.

Product Description & Identification

Forest River Bus, LLC (Forest River) is recalling certain 2023-2024 Starcraft Starlite transit buses. The emergency exit handles and labels are not easily accessible which can prevent or delay the exit of passengers in the event of an emergency. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Affected Products

Emergency Exit Handles are Inaccessible/FMVSS 217

Additional Source Details

FieldValue
SubjectEmergency Exit Handles are Inaccessible/FMVSS 217
Nhtsa id24V502000
ComponentSTRUCTURE
Recall link › Urlhttps://www.nhtsa.gov/recalls?nhtsaId=24V502000
Recall link › DescriptionGo to Recall
Recall typeVehicle
Do not driveNo
ManufacturerForest River Bus, LLC
Defect summaryForest River Bus, LLC (Forest River) is recalling certain 2023-2024 Starcraft Starlite transit buses. The emergency exit handles and labels are not easily accessible which can prevent or delay the exit of passengers in the event of an emergency. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Completion rate90.32
Corrective actionDealers will replace the egress window, free of charge. Owner notification letters are expected to be mailed August 12, 2024. Owners may contact Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 05-1807.
Consequence summaryIn the event of a crash or fire, passengers may not be able to exit the vehicle, increasing the risk of injury.
Mfr campaign number05-1807
Potentially affected62
Report received date2024-07-02T00:00:00.000
Fire risk when parkedNo

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Locate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.

2Isolate & Discontinue Use

If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.

3Claim Free Statutory Remedy

Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Forest River Bus, LLC - Emergency Exit Handles are Inaccessible/FMVSS 217?

Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.

Q2:Can I get a full refund or free repair for this recall?

Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Recalling FirmForest River Bus, LLC
  • Risk LevelSTRUCTURE
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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https://therecallfile.com/recalls/forest-river-bus-llc-emergency-exit-handles-are-inaccessible-fmvss-217/NHTSA-24V502000
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