Ford Motor Company - Transmission May Shift into Neutral While Driving
USFord Motor Company - Transmission May Shift into Neutral While Driving
Recalling Firm: Ford Motor Company
Reason for Recall / Hazard
TranslatedAn unexpected shift into neutral will cause a loss of drive power and increase the risk of a crash.
Product Description & Identification
TranslatedFord Motor Company (Ford) is recalling certain 2021 F-150 vehicles previously repaired incorrectly under recall number 22V-188. The Diagnostic Trouble Code (DTC) for low transmission fluid pressure may falsely activate and cause the transmission to unexpectedly shift into neutral.
Affected Products
TranslatedTransmission May Shift into Neutral While Driving
Additional Source Details
| Field | Value |
|---|---|
| Subject | Transmission May Shift into Neutral While Driving |
| Nhtsa id | 25V169000 |
| Component | POWER TRAIN |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=25V169000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Ford Motor Company |
| Defect summary | Ford Motor Company (Ford) is recalling certain 2021 F-150 vehicles previously repaired incorrectly under recall number 22V-188. The Diagnostic Trouble Code (DTC) for low transmission fluid pressure may falsely activate and cause the transmission to unexpectedly shift into neutral. |
| Completion rate | 42.68 |
| Corrective action | Dealers will update the Powertrain Control Module (PCM) software, free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S24. |
| Consequence summary | An unexpected shift into neutral will cause a loss of drive power and increase the risk of a crash. |
| Mfr campaign number | 25S24 |
| Potentially affected | 567 |
| Report received date | 2025-03-14T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Ford Motor Company - Transmission May Shift into Neutral While Driving?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Check Other Products In Your Household
Free Safety ToolsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Overview
- Recalling FirmFord Motor Company
- Risk LevelPOWER TRAIN
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