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FLOS Bon Jour Unplugged Table Lamp

Published: April 29, 2022Recall ID: 637dc48f-2ae1-46f0-8dbf-e12b1c3629cdCategory: Consumer ProductsCountry: Australia
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Reason for Recall / Hazard

The lamp's battery may overheat, causing the lamp body to warp or melt, emit smoke, or lead to a fire.

Product Description & Identification

Reason / Defects: The lamp's battery may overheat, causing the lamp body to warp or melt, emit smoke, or lead to a fire. Hazards: Risk of fire, which may cause serious injury, death, or property damage. What to do: Consumers should immediately stop using lamp and disconnect it from the charger. Consumers will be provided with a replacement power supply kit, including battery, and installation instructions. For more information, contact Euroluce Lighting Australia on 02 9356 9900, sales@euroluce.com.au or via https://euroluce.com.au/contact/

Affected Products

FLOS Bon Jour Unplugged Rechargeable battery table lamp

Additional Source Details

FieldValue
Guid › #text637dc48f-2ae1-46f0-8dbf-e12b1c3629cd
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/flos-bon-jour-unplugged-table-lamp
Pub DateFri, 29 Apr 2022 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/FLOS%20Bon%20Jour%20Unplugged%20Table%20Lamp%201.jpg?itok=FX-evazB

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought FLOS Bon Jour Unplugged Table Lamp?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Risk Level["Home electrical appliances","Lighting"]
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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🚨 SAFETY ALERT: FLOS Bon Jour Unplugged Table Lamp

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https://therecallfile.com/recalls/flos-bon-jour-unplugged-table-lamp/AU-637dc48f-2ae1-46f0-8dbf-e12b1c3629cd
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