Family Select Pty Ltd - Frozen Sorbet Mango 75g, Strawberry 75g and Lychee 75g
AustraliaFamily Select Pty Ltd - Frozen Sorbet Mango 75g, Strawberry 75g and Lychee 75g
Recalling Firm: Family Select Pty Ltd
Reason for Recall / Hazard
TranslatedThe recall is due to the presence of an undeclared allergen (milk).
Product Description & Identification
TranslatedProblem: The recall is due to the presence of an undeclared allergen (milk). Food Safety Hazard: Any consumers who have a milk allergy or intolerance may have a reaction if the product is consumed. What to do: Consumers who have a milk allergy or intolerance should not consume this product. Consumers should return the products to the place of purchase for a full refund. Any consumers concerned about their health should seek medical advice.
Affected Products
TranslatedFamily Select Pty Ltd - Frozen Sorbet Mango 75g, Strawberry 75g and Lychee 75g
Additional Source Details
| Field | Value |
|---|---|
| Link | https://www.foodstandards.gov.au/food-recalls/recall-alert/family-select-pty-ltd-frozen-sorbet-mango-75g-strawberry-75g-and-lychee |
| Pub Date | 2026-03-11 |
| Extracted image | https://www.foodstandards.gov.au/sites/default/files/styles/photoswipe_large_1024x1024/public/2026-03/FSANZ%20202614%20-%20Family%20Select.png |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the UPC barcode, production lot number, or "Best By" date printed on the packaging against the official identifiers listed above.
Do not consume, cook, or serve this product. Do not feed to pets. Seal the item in a plastic bag to prevent cross-contamination.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (FSANZ Food).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Family Select Pty Ltd - Frozen Sorbet Mango 75g, Strawberry 75g and Lychee 75g?
Immediately stop consuming the product and do not feed it to pets. Quarantine the package in a sealed bag so it cannot contaminate other food, and check the lot code or expiration date against this official notice.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (FSANZ Food). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Recalling FirmFamily Select Pty Ltd
- Risk LevelFood Safety
- DistributionAustralia
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🚨 SAFETY ALERT: Family Select Pty Ltd - Family Select Pty Ltd - Frozen Sorbet Mango 75g, Strawberry 75g and Lychee 75g Check if your household is affected: https://therecallfile.com/recalls/family-select-pty-ltd-frozen-sorbet-mango-75g-strawberry-75g-and-lyche/AU-FOOD-family-select-pty-ltd-frozen-sorbet-mango-75g-strawberry-75g-and-lychee
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