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Health CanadaGeneral Alert

Fake Viagra and Cialis seized from Rocky Convenience in Toronto, Ontario

Published: December 5, 2025Recall ID: 81235Category: Consumer ProductsCountry: Canada
Canada
Safety AlertHealth CanadaCanadaCanada

Fake Viagra and Cialis seized from Rocky Convenience in Toronto, Ontario

Recalling Firm: Communications and Public Affairs Branch

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Reason for Recall / Hazard

Product safety

Product Description & Identification

Immediately stop using and safely dispose of the product.Consult a health care professional (physician, nurse, pharmacist) if you have taken these products and have health concerns.Only buy your prescription drugs from licensed pharmacies. If you have questions about whether a pharmacy is legitimate, contact the pharmacy regulatory authority in your province or territory. Read information on buying safe sexual enhancement products, including signs that your product is fake.Report any health product-related adverse reactions or complaints to Health Canada.

Affected Products

Counterfeit Viagra (100 mg sildenafil tablets) and counterfeit Cialis (20 mg tadalafil tablets)

Additional Source Details

FieldValue
N I D81235
U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/fake-viagra-and-cialis-seized-rocky-convenience-toronto-ontario
IssueProduct safety
TitleFake Viagra and Cialis seized from Rocky Convenience in Toronto, Ontario
ProductCounterfeit Viagra (100 mg sildenafil tablets) and counterfeit Cialis (20 mg tadalafil tablets)
Archived0
CategoryDrugs
Last updated2025-12-05
OrganizationCommunications and Public Affairs Branch
What you should doImmediately stop using and safely dispose of the product.Consult a health care professional (physician, nurse, pharmacist) if you have taken these products and have health concerns.Only buy your prescription drugs from licensed pharmacies. If you have questions about whether a pharmacy is legitimate, contact the pharmacy regulatory authority in your province or territory. Read information on buying safe sexual enhancement products, including signs that your product is fake.Report any health product-related adverse reactions or complaints to Health Canada.

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Fake Viagra and Cialis seized from Rocky Convenience in Toronto, Ontario?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Recalling FirmCommunications and Public Affairs Branch
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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🚨 SAFETY ALERT: Communications and Public Affairs Branch - Fake Viagra and Cialis seized from Rocky Convenience in Toronto, Ontario

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