Explorer Snatch Straps
AustraliaExplorer Snatch Straps
Reason for Recall / Hazard
TranslatedThe products do not comply with the labelling requirements of the mandatory standard 'Consumer Goods (Motor Vehicle Recovery Straps) Safety Standard 2017'.
Product Description & Identification
TranslatedReason / Defects: The products do not comply with the labelling requirements of the mandatory standard 'Consumer Goods (Motor Vehicle Recovery Straps) Safety Standard 2017'. Hazards: Recovery straps without the required safety warning label may be used incorrectly. There is an increased risk of injury or death if recovery straps are used incorrectly. What to do: Consumers should stop using the products and return them to a Road Tech Marine store for a full refund or replacement product. For more information, consumers can contact Road Tech Marine on sales@roadtechmarine.com.au or 1300 964 264 (Monday to Friday, 8:30am-5:30pm AEDT and Saturday, 8:30am - 5pm AEDT).
Affected Products
TranslatedExplorer Snatch Straps 4x4 vehicle recovery straps 5 tonne breaking strain - green 15 tonne breaking strain - red
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 77c0dae7-30aa-44ae-a999-38553a5f28a4 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/explorer-snatch-straps |
| Pub Date | Wed, 11 Aug 2021 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/5%20Tonne%20Explorer%20Snatch%20Strap%20%28RSC312%29.jpg?itok=g3f5xlq- |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Explorer Snatch Straps?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelCar parts and accessories
- DistributionAustralia
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