Electric Recliners and Sofas with Cupholders in the armrests
AustraliaElectric Recliners and Sofas with Cupholders in the armrests
Reason for Recall / Hazard
TranslatedDuring use, the electrical components in the cupholder may overheat.
Product Description & Identification
TranslatedReason / Defects: During use, the electrical components in the cupholder may overheat. Hazards: Risk of fire or burns causing serious injury or death. A defect has occurred causing a fire resulting in injury and property damage. What to do: Consumers should check their recliner/sofa to see if it is one of the affected models and if so immediately turn off the power and unplug the power cord from the wall outlet. Consumers should then contact Dixie Cummings Enterprises Pty Ltd: • for instructions about how to disconnect the cupholder safely • to ask for assistance, if needed • to arrange for the replacement of the cupholder and insertion of a dummy plug For further information and assistance, please contact Dixie Cummings Enterprises Pty Limited by phone on 03 97622988, email at aftersalessupport@dixiecummings.com.au or via the website at https://www.dixiecummings.com.au/contact-us
Affected Products
TranslatedElectric recliners and sofas with cupholders in the armrests Models: 1. MACPHERSON / JULIET 3ERER 2. MACPHERSON / JULIET 2ERER 3. MACPHERSON / JULIET 1ER 4. PARAMOUNT 3ERER 5. PARAMOUNT 2ERER 6. PARAMOUNT 1ER 7. JORDAN 2ERER The sofas and recliners may be leather or fabric
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 05408d2b-de50-4c8d-b9e8-f0c034cb6729 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/electric-recliners-and-sofas-with-cupholders-in-the-armrests |
| Pub Date | Wed, 16 Nov 2022 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Photograph%20Paramount%20Electric%20Recliner%20Sofa.jpg?itok=XwhPu-JJ |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Electric Recliners and Sofas with Cupholders in the armrests?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Check Other Products In Your Household
Free Safety ToolsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Overview
- Risk LevelIndoor furniture and furnishings
- DistributionAustralia
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🚨 SAFETY ALERT: Electric Recliners and Sofas with Cupholders in the armrests Check if your household is affected: https://therecallfile.com/recalls/electric-recliners-and-sofas-with-cupholders-in-the-armrests/AU-05408d2b-de50-4c8d-b9e8-f0c034cb6729
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