E-glide Ultra Scooter - Model KS-X1 ULTRA
AustraliaE-glide Ultra Scooter - Model KS-X1 ULTRA
Reason for Recall / Hazard
TranslatedThe scooter’s stem may develop a wobble, crack or fracture during use.
Product Description & Identification
TranslatedReason / Defects: The scooter’s stem may develop a wobble, crack or fracture during use. Hazards: If the stem of the scooter fractures while the scooter is being ridden, there is an increased risk of an accident or serious injury or death to the rider. What to do: Consumers should immediately stop using the scooter and take it to their nearest Scooter Hut store (regardless of where purchased). Scooter Hut will exchange the scooter with a similar replacement model - the InMotion S1 Electric Scooter. If consumers have had the stem of their scooter replaced or repaired previously, these instructions still apply. Consumers can find their nearest Scooter Hut store at https://scooterhut.com.au/store-locations/ For further information, contact Freestyle Distribution by emailing recall@scooterhut.com.au
Affected Products
TranslatedE-Glide Ultra Electric Scooter
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 99210ba3-019a-4359-b9c7-0cfa6cf221a1 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/e-glide-ultra-scooter-model-ks-x1-ultra |
| Pub Date | Fri, 11 Nov 2022 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/E-glide%20Ultra%20%28KS-X1%20ULTRA%29_0.jpg?itok=K2zw_QwI |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought E-glide Ultra Scooter - Model KS-X1 ULTRA?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Check Other Products In Your Household
Free Safety ToolsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Overview
- Risk LevelBikes and scooters (electric)
- DistributionAustralia
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🚨 SAFETY ALERT: E-glide Ultra Scooter - Model KS-X1 ULTRA Check if your household is affected: https://therecallfile.com/recalls/e-glide-ultra-scooter-model-ks-x1-ultra/AU-99210ba3-019a-4359-b9c7-0cfa6cf221a1
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