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Dometic 2 Cook Turbo FFD Deluxe gas stove (updated)

Published: January 16, 2025Recall ID: 7647eced-03c3-4997-9857-2de01ef84a8bCategory: Consumer ProductsCountry: Australia
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Reason for Recall / Hazard

The gas hose has an incorrectly sized brass ring which may allow gas to leak from the hose if the hose is incorrectly aligned, or becomes incorrectly aligned if it is rattled or shaken.

Product Description & Identification

Reason / Defects: The gas hose has an incorrectly sized brass ring which may allow gas to leak from the hose if the hose is incorrectly aligned, or becomes incorrectly aligned if it is rattled or shaken. Hazards: There is a risk of serious injury from burns if a gas leak occurs and causes a fire or explosion. What to do: Consumers should stop using this product immediately. Consumers should contact the place of purchase to arrange product and gas hose return for a full refund of the purchase price. Contact Dometic Customer Service: 1800 21 21 21

Affected Products

2-burner gas stove, pot and coffee stands, grill plates, with LCC27 gas hose. This recall was updated on 16 May 2025 and 12 June 2025 to update what consumers should do.

Additional Source Details

FieldValue
Guid › #text7647eced-03c3-4997-9857-2de01ef84a8b
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/dometic-2-cook-turbo-ffd-deluxe-gas-stove-updated
Pub DateThu, 16 Jan 2025 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Dometic%20Stove.png?itok=Eu8Mcmec

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Dometic 2 Cook Turbo FFD Deluxe gas stove (updated)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Risk Level["Gas products and appliances","Camping"]
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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🚨 SAFETY ALERT: Dometic 2 Cook Turbo FFD Deluxe gas stove (updated)

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https://therecallfile.com/recalls/dometic-2-cook-turbo-ffd-deluxe-gas-stove-updated/AU-7647eced-03c3-4997-9857-2de01ef84a8b
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