Digital luggage scale sold on Kogan Marketplace
AustraliaDigital luggage scale sold on Kogan Marketplace
Reason for Recall / Hazard
TranslatedThe luggage scale doesn’t comply with the mandatory standards for products containing button/coin batteries . The battery isn’t secured, and children could access the button/coin battery. The product is missing warning information about the dangers of button/coin batteries to children what to do when a person suspects someone has swallowed or placed a button/coin battery inside any part of their body.
Product Description & Identification
TranslatedReason / Defects: The luggage scale doesn’t comply with the mandatory standards for products containing button/coin batteries . The battery isn’t secured, and children could access the button/coin battery. The product is missing warning information about the dangers of button/coin batteries to children what to do when a person suspects someone has swallowed or placed a button/coin battery inside any part of their body. Hazards: Children are at risk of choking, severe internal burn injuries or death if they swallow or place button/coin batteries inside their bodies. Serious injury can occur in as little as 2 hours and the results can be fatal. In Australia, children have suffered serious injuries or died from swallowing button/coin batteries. If you suspect a child has swallowed or inserted a button or coin battery: Call Triple Zero (000) if your child is bleeding or having any difficulty breathing. Call the Poisons Information Centre immediately on 13 11 26, available 24 hours a day. They can direct you to an appropriate medical facility. Early action can save lives. Do not wait for symptoms to develop. What to do: Stop using the luggage scale immediately and keep out of reach of children. Digitel International Pty Ltd will provide a full refund to your account. Contact Digitel International Pty Ltd if you have not received the recall notification email or the refund with your order and contact details. Dispose of the luggage scale according to local regulations. Contact Digitel International Pty Ltd Email: admin@ozstock.com.au
Affected Products
TranslatedHandheld digital luggage scale that contains a button/coin battery.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | bd9f97be-60a8-46c7-a443-33130f906ef5 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/digital-luggage-scale-sold-on-kogan-marketplace |
| Pub Date | Wed, 24 Dec 2025 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Handheld%20digital%20luggage%20scale.jpg?itok=ekEIpKQe |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Digital luggage scale sold on Kogan Marketplace?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Check Other Products In Your Household
Free Safety ToolsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Overview
- Risk Level["Button batteries","Luggage and elastic luggage straps"]
- DistributionAustralia
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🚨 SAFETY ALERT: Digital luggage scale sold on Kogan Marketplace Check if your household is affected: https://therecallfile.com/recalls/digital-luggage-scale-sold-on-kogan-marketplace/AU-bd9f97be-60a8-46c7-a443-33130f906ef5
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