Detroit 10A 4-Way and Detroit 15A 4-Way Powerboards with RCD
AustraliaDetroit 10A 4-Way and Detroit 15A 4-Way Powerboards with RCD
Reason for Recall / Hazard
TranslatedThe powerboards may have been incorrectly wired, the active and neutral wires are reversed.
Product Description & Identification
TranslatedReason / Defects: The powerboards may have been incorrectly wired, the active and neutral wires are reversed. Hazards: Risk of electric shock, which could result in serious injury or death. What to do: Consumers should stop using the power board and return it to the place of purchase for a full refund. For further information, contact Total Tools by phone 03 9261 1900 or contact your local Total Tools store via https://www.totaltools.com.au/storelocator/
Affected Products
TranslatedDetroit Powerboards 4-Way 10A Model number: DETPSOA10A SKU number: ..123335 Barcode: 9328225042263 Batch numbers: 12354262020 and 12970382020 Detroit Powerboards 4-Way 15A Model number: DETPSOA15A SKU number: ..123336 Barcode: 9328225042270 Batch number: 12970382020 The model and batch numbers are located on the rating label fixed to the top of the unit underneath the handle.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 6e320793-b1b5-493c-96cd-08b1ce6120f3 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/detroit-10a-4-way-and-detroit-15a-4-way-powerboards-with-rcd |
| Pub Date | Tue, 07 Dec 2021 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Detroit%2010A%204-Way%20and%2015A%204-Way%20Powerboards.jpg?itok=rf6-unv4 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Detroit 10A 4-Way and Detroit 15A 4-Way Powerboards with RCD?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Free Safety ToolsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Overview
- Risk LevelPower supply and storage
- DistributionAustralia
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🚨 SAFETY ALERT: Detroit 10A 4-Way and Detroit 15A 4-Way Powerboards with RCD Check if your household is affected: https://therecallfile.com/recalls/detroit-10a-4-way-and-detroit-15a-4-way-powerboards-with-rcd/AU-6e320793-b1b5-493c-96cd-08b1ce6120f3
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