DDU-2000 Series Automated External Defibrillator (AED)
AustraliaDDU-2000 Series Automated External Defibrillator (AED)
Reason for Recall / Hazard
TranslatedAn electrical component may cause the product to abort a shock delivery, or reset unexpectedly.
Product Description & Identification
TranslatedReason / Defects: An electrical component may cause the product to abort a shock delivery, or reset unexpectedly. Hazards: An aborted shock or unexpected delivery may result in patient death under emergency situations. What to do: Device Technologies Australia will contact impacted customers to organise the return and replacement of affected units. Customers are advised that if alternate units are available for use, please return affected units to Device Technologies and they will be replaced. If no alternate units are available, please inform Device Technologies and continue using the device with caution until replacement is provided. For more information, contact Device Technologies Customer Service on 1300 338 423.
Affected Products
TranslatedDDU-2000 Series Automated External Defibrillator (AED) DT Product Codes: DCF-E2310-EN and DCF-E2460EN Serial numbers: 400125196 400125197 400125203 400101350 400101365 ARTG 155076 (Device Technologies Australia Pty Ltd - Defibrillator, semi-automated)
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 1d23c55b-3aa1-49a6-9127-688e4fb22103 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/ddu-2000-series-automated-external-defibrillator-aed |
| Pub Date | Tue, 05 May 2020 00:00:00 +0000 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought DDU-2000 Series Automated External Defibrillator (AED)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelPharmacy and medical products
- DistributionAustralia
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🚨 SAFETY ALERT: DDU-2000 Series Automated External Defibrillator (AED) Check if your household is affected: https://therecallfile.com/recalls/ddu-2000-series-automated-external-defibrillator-aed/AU-1d23c55b-3aa1-49a6-9127-688e4fb22103
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