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Daimler Vans USA, LLC - Braking May Require Increased Force

Published: May 6, 2024Recall ID: 24V316000Category: Vehicles & AutomotiveCountry: United States
US
Vehicle RecallNHTSAUSUS

Daimler Vans USA, LLC - Braking May Require Increased Force

Recalling Firm: Daimler Vans USA, LLC

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Translate NoticeTranslate notice text, hazard warnings, and descriptions into any supported language.

Reason for Recall / Hazard

Extended stopping distance can increase the risk of a crash.

Product Description & Identification

Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz eSprinter vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.

Affected Products

Braking May Require Increased Force

Additional Source Details

FieldValue
SubjectBraking May Require Increased Force
Nhtsa id24V316000
ComponentELECTRONIC STABILITY CONTROL (ESC)
Recall link › Urlhttps://www.nhtsa.gov/recalls?nhtsaId=24V316000
Recall link › DescriptionGo to Recall
Recall typeVehicle
Do not driveNo
ManufacturerDaimler Vans USA, LLC
Defect summaryDaimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz eSprinter vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.
Completion rate74.46
Corrective actionDealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3EBOOSTF.
Consequence summaryExtended stopping distance can increase the risk of a crash.
Mfr campaign numberVS3EBOOSTF
Potentially affected184
Report received date2024-05-06T00:00:00.000
Fire risk when parkedNo

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Locate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.

2Isolate & Discontinue Use

If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.

3Claim Free Statutory Remedy

Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Daimler Vans USA, LLC - Braking May Require Increased Force?

Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.

Q2:Can I get a full refund or free repair for this recall?

Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Recalling FirmDaimler Vans USA, LLC
  • Risk LevelELECTRONIC STABILITY CONTROL (ESC)
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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🚨 SAFETY ALERT: Daimler Vans USA, LLC - Daimler Vans USA, LLC - Braking May Require Increased Force

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