Daimler Truck and Bus Australia Pacific Pty Ltd — Mercedes-Benz Actros Trucks MY2018
AustraliaDaimler Truck and Bus Australia Pacific Pty Ltd — Mercedes-Benz Actros Trucks MY2018
Reason for Recall / Hazard
TranslatedThe outer section of the front grille air deflectors could detach partially or entirely from the inner section of vehicle. Clips could slowly detach due to the wind loads and additional stresses that arise during operation.
Product Description & Identification
TranslatedReason / Defects: The outer section of the front grille air deflectors could detach partially or entirely from the inner section of vehicle. Clips could slowly detach due to the wind loads and additional stresses that arise during operation. Hazards: If the clips of the front grille air deflectors break, the outer section may completely detach from the vehicle increasing the risk of injury or an accident to other road users. What to do: Owners are requested to contact an Authorised Mercedes-Benz Commercial Vehicle Dealership to arrange a time to install a new deflector on both sides of potentially affected vehicles, free of charge. A complete list of authorised dealerships can be found using the link at https://www.mercedes-benz-trucks.com/en_AU/home.html
Affected Products
TranslatedMercedes-Benz Actros Trucks Model Year 2018 20 affected vehicles This recall was updated on 9 July 2020 as parts are now available
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 8e8e4a18-4bbc-4266-980b-d33dcbc08a4d |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/node/20118 |
| Pub Date | Wed, 20 May 2020 00:00:00 +0000 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Daimler Truck and Bus Australia Pacific Pty Ltd — Mercedes-Benz Actros Trucks MY2018?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelGeneral product safety
- DistributionAustralia
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🚨 SAFETY ALERT: Daimler Truck and Bus Australia Pacific Pty Ltd — Mercedes-Benz Actros Trucks MY2018 Check if your household is affected: https://therecallfile.com/recalls/daimler-truck-and-bus-australia-pacific-pty-ltd-mercedes-benz-actros-t/AU-8e8e4a18-4bbc-4266-980b-d33dcbc08a4d
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