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Customisable Dummy Chain and Teether Sets

Published: June 24, 2021Recall ID: 23f06d0b-2e9f-4e9e-a6eb-45da4e2d46eeCategory: Consumer ProductsCountry: Australia
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Reason for Recall / Hazard

The dummy chain does not comply with the Australian mandatory standard 'Consumer Goods (Babies Dummies and Dummy Chains) Safety Standard 2017'. The chain length may be longer than that specified in the standard.

Product Description & Identification

Reason / Defects: The dummy chain does not comply with the Australian mandatory standard 'Consumer Goods (Babies Dummies and Dummy Chains) Safety Standard 2017'. The chain length may be longer than that specified in the standard. Hazards: The dummy chain may get caught around an infant/child's throat and pose a strangulation hazard. What to do: Consumers should stop using the dummy chain until they have checked the length of the chain. If the dummy chain is longer than 22cm, consumers should return the product to the supplier to receive a replacement. For more information, consumers can contact The Custom Baby on hello@thecustombaby.com.au

Affected Products

Customisable dummy chain and teether sets Available in 16 different designs and 8 colours

Additional Source Details

FieldValue
Guid › #text23f06d0b-2e9f-4e9e-a6eb-45da4e2d46ee
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/customisable-dummy-chain-and-teether-sets
Pub DateThu, 24 Jun 2021 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Customisable%20Dummy%20Chain%20and%20Teether%20Set%20Example%20Styles.png?itok=tyngnWmw

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Customisable Dummy Chain and Teether Sets?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Risk Level["Dummies and soothers","Rattles and toy teethers","Toys for babies and toddlers"]
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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🚨 SAFETY ALERT: Customisable Dummy Chain and Teether Sets

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https://therecallfile.com/recalls/customisable-dummy-chain-and-teether-sets/AU-23f06d0b-2e9f-4e9e-a6eb-45da4e2d46ee
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