Corinthian timber doors — Blonde Oak (White Oak); Infinity (Merbau); Windsor 21 (Meranti); Moda Primed; Brentwood (Meranti).
AustraliaCorinthian timber doors — Blonde Oak (White Oak); Infinity (Merbau); Windsor 21 (Meranti); Moda Primed; Brentwood (Meranti).
Reason for Recall / Hazard
TranslatedCertain glass doors installed from approximately October 2019 to February 2022 may not be toughened correctly and may not shatter according to the requirements of the Australian toughened glass safety standards.
Product Description & Identification
TranslatedReason / Defects: Certain glass doors installed from approximately October 2019 to February 2022 may not be toughened correctly and may not shatter according to the requirements of the Australian toughened glass safety standards. Hazards: If the glass door has not been toughened correctly and the glass breaks, it may break into fragments or shards and pose a risk of serious injury. What to do: Some consumers will receive a letter between December 2022 and January 2023 from Corinthian Doors, their retailer or installer arranging for repair of their affected doors. Consumers who have not received a letter but have a clear glass door with timber trim (see example photos above) should visit the below Corinthian Doors recall webpage and follow the instructions to identify if your doors are affected. All affected doors will be repaired at no cost. A clear film will be applied which prevents the glass from breaking unsafely into fragments or shards. Important message from the ACCC to consumers Consumers can access their rights under the Consumer Guarantees which are independent of the remedy offered in this recall. You may wish to contact Corinthian on CorinthianCS@corinthian.com.au or Ph 1300 899 153 about your particular door.
Affected Products
TranslatedExternal and internal timber doors, typically used for residential premises, with glass inserts.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 260f1385-7fb1-454f-bd97-bd49d520cadd |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/corinthian-timber-doors-%E2%80%94-blonde-oak-white-oak-infinity-merbau-windsor-21-meranti-moda-primed-brentwood-meranti |
| Pub Date | Fri, 09 Dec 2022 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Photograph%20of%20Corinthian%20doors.png?itok=TBKdsoNT |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Corinthian timber doors — Blonde Oak (White Oak); Infinity (Merbau); Windsor 21 (Meranti); Moda Primed; Brentwood (Me...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelIndoor furniture and furnishings
- DistributionAustralia
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🚨 SAFETY ALERT: Corinthian timber doors — Blonde Oak (White Oak); Infinity (Merbau); Windsor 21 (Meranti); Moda Primed; Brentwood (Meranti). Check if your household is affected: https://therecallfile.com/recalls/corinthian-timber-doors-blonde-oak-white-oak-infinity-merbau-windsor-2/AU-260f1385-7fb1-454f-bd97-bd49d520cadd
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