Corinthian BAL 29 doors
AustraliaCorinthian BAL 29 doors
Reason for Recall / Hazard
TranslatedAffected doors contain glass inserts that are not BAL 29 compliant and may not withstand BAL 29 bushfire conditions.
Product Description & Identification
TranslatedReason / Defects: Affected doors contain glass inserts that are not BAL 29 compliant and may not withstand BAL 29 bushfire conditions. Hazards: There is risk of serious injuries including burns, death and property damage if the glass inserts fail during bushfire conditions. What to do: If you have an affected door, Corinthian Doors will send a letter to the door installation address and contact you by phone. Corinthian Doors will arrange to replace the glass insert with one that is BAL 29 compliant free of charge. If you have not been contacted by Corinthian and think you have an affected door, you can call Corinthian Doors customer service on 1300 899 153.
Affected Products
TranslatedBushfire attack level (BAL) 29 rated external timber doors with laminated glass inserts. Affected doors are from the BAL 29 Rural Collection range in the following designs: Rural 03 Rural 04 Rural 101 Rural 101 SL Rural 104 Rural 106 Rural 7 Rural 21
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 08df311f-fc4c-4cf3-a7a9-820e01f8158d |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/corinthian-bal-29-doors |
| Pub Date | Mon, 30 Sep 2024 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/BAL%2029%20Rural%20Collection%20-%20Recalled%20doors_0.jpg?itok=kB1w9U0M |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Corinthian BAL 29 doors?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk Level["Indoor furniture and furnishings","Building materials and supplies"]
- DistributionAustralia
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🚨 SAFETY ALERT: Corinthian BAL 29 doors Check if your household is affected: https://therecallfile.com/recalls/corinthian-bal-29-doors/AU-08df311f-fc4c-4cf3-a7a9-820e01f8158d
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