Cordless wet dry vacuum floor cleaners
AustraliaCordless wet dry vacuum floor cleaners
Reason for Recall / Hazard
TranslatedSome circuit boards in the battery may overheat and catch fire.
Product Description & Identification
TranslatedReason / Defects: Some circuit boards in the battery may overheat and catch fire. Hazards: Risk of fire or burns causing serious injury. What to do: Consumers should immediately stop using their Bissell Cordless Wet Dry Vacuum Floor Cleaners and check the rating label to see if it is a recalled model. If it is a recalled model consumers should stop using the product, remove the product from the charging base, unplug the base, and register their details at https://bissell.com.au/pages/recall to receive a replacement. Consumers will be sent a pre-paid Australia Post label by email to return the handle from their recalled model to Bissell for verification. A new product will then be sent to consumers as a replacement. Consumers should responsibly dispose of their recalled model. Consumers can contact their local council about e-waste disposal services for products containing batteries in their area, or visit https://recyclingnearyou.com.au/. Consumers should not put battery or electrical products in their recycling or waste bins. Rechargeable batteries and lithium-ion batteries are hazardous and may start a fire in garbage trucks or recycling facilities. For more information about recycling services and facilities visit https://recyclingnearyou.com.au/ For more information or assistance, contact Bissell by phone on 1300 393 035 (8:30 am to 4:30 pm, Monday to Friday) or via email recallau@BISSELL.com
Affected Products
TranslatedBissell cordless wet dry vacuum floor cleaners - model numbers 2588F and 2582H. The model number can be found on the rating label, which is behind the water tank. Consumers need to remove the water tank to see the rating label.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 5796924b-ff41-4935-bb06-7d8f12971045 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/cordless-wet-dry-vacuum-floor-cleaners |
| Pub Date | Wed, 19 Apr 2023 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Bissell%20wet%20dry%20vacuum_0.jpg?itok=GftUxeeM |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Cordless wet dry vacuum floor cleaners?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Check Other Products In Your Household
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Overview
- Risk Level["Cleaning products","Home electrical appliances"]
- DistributionAustralia
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🚨 SAFETY ALERT: Cordless wet dry vacuum floor cleaners Check if your household is affected: https://therecallfile.com/recalls/cordless-wet-dry-vacuum-floor-cleaners/AU-5796924b-ff41-4935-bb06-7d8f12971045
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