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Continental Tire the Americas, LLC - Tire Belt Separation

Published: August 20, 2024Recall ID: 24T009000Category: Vehicles & AutomotiveCountry: United States
US
Vehicle RecallNHTSAUSUS

Continental Tire the Americas, LLC - Tire Belt Separation

Recalling Firm: Continental Tire the Americas, LLC

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Reason for Recall / Hazard

Belt separation can cause a sudden loss of tire air pressure and a loss of vehicle control, increasing the risk of a crash.

Product Description & Identification

Continental Tire the Americas, LLC (Continental) is recalling certain ProContact GX AO tires, size 255/35R19. The design of the tire may cause excessive heat buildup, resulting in belt separation.

Affected Products

Tire Belt Separation

Additional Source Details

FieldValue
SubjectTire Belt Separation
Nhtsa id24T009000
ComponentTIRES
Recall link › Urlhttps://www.nhtsa.gov/recalls?nhtsaId=24T009000
Recall link › DescriptionGo to Recall
Recall typeTire
Do not driveNo
ManufacturerContinental Tire the Americas, LLC
Defect summaryContinental Tire the Americas, LLC (Continental) is recalling certain ProContact GX AO tires, size 255/35R19. The design of the tire may cause excessive heat buildup, resulting in belt separation.
Completion rate68.63
Corrective actionDealers will replace the tires, free of charge. Owner notification letters were mailed October 18, 2024. Owners may contact Continental customer service at 1-888-799-2168.
Consequence summaryBelt separation can cause a sudden loss of tire air pressure and a loss of vehicle control, increasing the risk of a crash.
Mfr campaign numberNR (Not Reported)
Potentially affected146568
Report received date2024-08-20T00:00:00.000
Fire risk when parkedNo

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Locate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.

2Isolate & Discontinue Use

If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.

3Claim Free Statutory Remedy

Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Continental Tire the Americas, LLC - Tire Belt Separation?

Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.

Q2:Can I get a full refund or free repair for this recall?

Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Recalling FirmContinental Tire the Americas, LLC
  • Risk LevelTIRES
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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🚨 SAFETY ALERT: Continental Tire the Americas, LLC - Continental Tire the Americas, LLC - Tire Belt Separation

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https://therecallfile.com/recalls/continental-tire-the-americas-llc-tire-belt-separation/NHTSA-24T009000
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