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Continental Sport Contact 5 SUV AO and General Grabber AT3 Tyres

Published: April 14, 2021Recall ID: 70689e6d-5e08-4915-b448-6b2d341807aaCategory: Consumer ProductsCountry: Australia
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Reason for Recall / Hazard

Due to a manufacturing defect, the tyre sidewall may break or degrade. This may lead to rapid pressure loss or reduced performance in the tyre.

Product Description & Identification

Reason / Defects: Due to a manufacturing defect, the tyre sidewall may break or degrade. This may lead to rapid pressure loss or reduced performance in the tyre. Hazards: If there is a rapid pressure loss or the tyre degrades, this may lead to tyre failure, resulting in loss of vehicle control. This may increase the risk of serious injury or death to vehicle occupants and other road users. What to do: All known owners will be contacted by the retailers of the tyres. If you believe you have an affected tyre, please immediately contact Continental to arrange for identification and replacement of any affected tyres, free of charge. For further information, contact Continental by phone toll free on 1800 316 372.

Affected Products

Continental Sport Contact 5 SUV AO Tyre Size and Pattern: 255/45R20 101W The affected tyres have DOT sequences starting with A312 BH52 and ending with a four digit production date code 0620 Available for sale between 1 April 2020 and 16 March 2021 General Grabber AT3 Tyre Size and Pattern: LT265/75R16 123/120S The affected tyres have DOT sequences starting with A3W8 HMRD and ending with a four digit production date code 1718 Available for sale between 1 June 2018 and 16 March 2021 Each tyre has a Department of Transport (DOT) Tyre Identification Number and a Mould Number (in parenthesis) located on the sidewall of the tyre.

Additional Source Details

FieldValue
Guid › #text70689e6d-5e08-4915-b448-6b2d341807aa
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/continental-sport-contact-5-suv-ao-and-general-grabber-at3-tyres
Pub DateWed, 14 Apr 2021 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Continental%20Sport%20Contact%205%20SUV%20AO%20Tyre.jpg?itok=x22E_MT4

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Continental Sport Contact 5 SUV AO and General Grabber AT3 Tyres?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Risk LevelCar parts and accessories
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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