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Comsol 4 Port HDMI Switch

Published: November 30, 2023Recall ID: 2337e888-c3f3-4804-b419-2691c4366d8dCategory: Consumer ProductsCountry: Australia
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Reason for Recall / Hazard

The product does not comply with the mandatory information standard for products containing button/coin batteries . The product does not include the required warning information.

Product Description & Identification

Reason / Defects: The product does not comply with the mandatory information standard for products containing button/coin batteries . The product does not include the required warning information. Hazards: There is a risk of choking, severe internal burn injuries or death to young children if they gain access to the button/coin batteries and swallow or place them inside their body. Severe or fatal injuries can happen in 2 hours or less. What to do: Consumers should immediately stop using the remote control and keep it out of reach of children. Consumers should return the product to their nearest Officeworks store to receive a full refund of the purchase price. For more information, visit your nearest Officeworks store or contact Officeworks on 1300 OFFICE (633 423) or www.officeworks.com.au

Affected Products

Remote control for the Comsol 4 Port HDMI Switch. Remote is black with the words ‘4 Device HDMI Switch’ on the front. Comsol Part Code: HD4014K Officeworks Part Code: COHD4014K

Additional Source Details

FieldValue
Guid › #text2337e888-c3f3-4804-b419-2691c4366d8d
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/comsol-4-port-hdmi-switch
Pub DateThu, 30 Nov 2023 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/HD4014K%20Remote%20Front.png?itok=FCi_oyAP

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Comsol 4 Port HDMI Switch?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Risk LevelPower supply and storage
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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