citroen - c5 aircross voiture particulière
Francecitroen - c5 aircross voiture particulière
Recalling Firm: citroen
Reason for Recall / Hazard
Translateden raison d'un codage incorrect dans l'interface des systèmes intégrés, la fonction stop&start est inopérante, ce qui peut entraîner une augmentation des émissions de co2.
Product Description & Identification
TranslatedMotif de rappel: en raison d'un codage incorrect dans l'interface des systèmes intégrés, la fonction stop&start est inopérante, ce qui peut entraîner une augmentation des émissions de co2. | Risques encourus: environnement
Affected Products
Translatedc5 aircross voiture particulière
Additional Source Details
| Field | Value |
|---|---|
| Libelle | c5 aircross voiture particulière |
| Rappel guid | eb966b6f007bc59ae2b0bfd2c273b2a5b6eb3eeb |
| Motif rappel | en raison d'un codage incorrect dans l'interface des systèmes intégrés, la fonction stop&start est inopérante, ce qui peut entraîner une augmentation des émissions de co2. |
| Numero fiche | sr/03583/25 |
| Marque produit | citroen |
| Numero version | 0 |
| Date publication | 2025-10-17T00:00:00+00:00 |
| Risques encourus | environnement |
| Categorie produit | automobiles et moyens de déplacement |
| Liens vers les images | https://rappel.conso.gouv.fr/image/1215cae0-d7b0-430a-91fe-862fd644f678.jpg |
| Modeles ou references | c5 aircross voiture particulière |
| Sous categorie produit | automobiles, motos, scooters |
| Identification produits | 20/09/2023 – 30/04/2025 // vin: vr7acyhzspl055173 - vr7acyhz6sl021964 |
| Lien vers affichette pdf | https://rappel.conso.gouv.fr/affichettepdf/47705/rapex |
| Lien vers la fiche rappel | https://rappel.conso.gouv.fr/fiche-rappel/47705/rapex |
| Informations complementaires | e2*2007/46*0642*21 - e2*2007/46*0642*24 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the UPC barcode, production lot number, or "Best By" date printed on the packaging against the official identifiers listed above.
Do not consume, cook, or serve this product. Do not feed to pets. Seal the item in a plastic bag to prevent cross-contamination.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (RappelConso).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought citroen - c5 aircross voiture particulière?
Immediately stop consuming the product and do not feed it to pets. Quarantine the package in a sealed bag so it cannot contaminate other food, and check the lot code or expiration date against this official notice.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (RappelConso). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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