Chest Support for Rabbit/Rabbit Up Walking Aid and Mustang Standing Frame
AustraliaChest Support for Rabbit/Rabbit Up Walking Aid and Mustang Standing Frame
Reason for Recall / Hazard
TranslatedThe plastic plug placed in the centre pole tube can come loose without the use of a tool.
Product Description & Identification
TranslatedReason / Defects: The plastic plug placed in the centre pole tube can come loose without the use of a tool. Hazards: A loose plastic plug on the chest support could potentially put the user at risk of choking. What to do: If consumers find a loose plug, they should contact R82 AU Pty Ltd to order a replacement plug and they should dispose of the loose plug. R82 AU Pty Ltd will write to affected customers, and customers should download, or include the additional safety instructions supplied with the Customer Letter to their existing Instructions for Use. For further information, please contact R82 AU Pty Ltd on 02 8213 6666.
Affected Products
TranslatedChest support for Rabbit/Rabbit Up Walking Aid and Mustang Standing Frame Chest support for Rabbit/Rabbit Up (3 sizes): 861810, 861820, 861830 Chest support for Mustang (3 sizes): 869810, 869820, 869830 ARTG 207813 (R82 AU Pty Ltd - Walking aid) ARTG 207822 (R82 AU Pty Ltd - Training aid, physical, standing frame)
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | cabfdf67-f7ff-41ab-b062-b2a76875e5e8 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/chest-support-for-rabbitrabbit-up-walking-aid-and-mustang-standing-frame |
| Pub Date | Tue, 21 Apr 2020 00:00:00 +0000 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Chest Support for Rabbit/Rabbit Up Walking Aid and Mustang Standing Frame?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelMobility and accessibility aids
- DistributionAustralia
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🚨 SAFETY ALERT: Chest Support for Rabbit/Rabbit Up Walking Aid and Mustang Standing Frame Check if your household is affected: https://therecallfile.com/recalls/chest-support-for-rabbit-rabbit-up-walking-aid-and-mustang-standing-fr/AU-cabfdf67-f7ff-41ab-b062-b2a76875e5e8
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