Chant Gas Hose Assembly model A003 as attached to Jumbuck Stardom 4 Burner BBQ model HS884502
AustraliaChant Gas Hose Assembly model A003 as attached to Jumbuck Stardom 4 Burner BBQ model HS884502
Reason for Recall / Hazard
TranslatedThe last thread of the handwheel on the hose assembly may not be completely machined. A hose assembly with this fault will not seal correctly with an LPG cylinder and gas may leak from the connection point.
Product Description & Identification
TranslatedReason / Defects: The last thread of the handwheel on the hose assembly may not be completely machined. A hose assembly with this fault will not seal correctly with an LPG cylinder and gas may leak from the connection point. Hazards: Risk of leaking gas at the connection with an LPG cylinder could lead to burns and/or a fire and/or explosion, which may result in serious injury. What to do: Consumers should immediately turn off the gas supply and disconnect the hose assembly from the LPG cylinder. Check the date of purchase and the month and year of manufacture of their BBQ. If in is range, do not use the BBQ and contact Pacific Gas & Heating on 1300 793 978 to receive instructions on how to disconnect the hose assembly from the BBQ. Consumers can either: 1. Request that Pacific Gas & Heating mail a replacement hose assembly to their home address. 2. Take the hose assembly to any Bunnings store to receive a replacement hose assembly. For further information, contact Pacific Gas & Heating on 1300 793 978 or email at info@pacificgas.com.au
Affected Products
TranslatedChant Gas Hose Assembly model number A003 As attached to Jumbuck Stardom 4 Burner BBQ model number HS-884502 All hose assemblies attached to a Jumbuck Stardom 4B BBQ, under the coverage of AGA certificate 8169G, with a manufacture year and month of 2019/06. The month of manufacture is stated on the data label located inside the cabinet door. Sold through Bunnings Warehouse stores between 5 August 2019 and 23 January 2020
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | adca55b3-6a59-4efb-93b7-b1c471170a73 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/chant-gas-hose-assembly-model-a003-as-attached-to-jumbuck-stardom-4-burner-bbq-model-hs884502 |
| Pub Date | Tue, 10 Mar 2020 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Chant%20Gas%20Hose%20Assembly.jpg?itok=Nyj7V8VN |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Chant Gas Hose Assembly model A003 as attached to Jumbuck Stardom 4 Burner BBQ model HS884502?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk Level["Gas products and appliances","Outdoor furniture and barbecues"]
- DistributionAustralia
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🚨 SAFETY ALERT: Chant Gas Hose Assembly model A003 as attached to Jumbuck Stardom 4 Burner BBQ model HS884502 Check if your household is affected: https://therecallfile.com/recalls/chant-gas-hose-assembly-model-a003-as-attached-to-jumbuck-stardom-4-bu/AU-adca55b3-6a59-4efb-93b7-b1c471170a73
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