Carrier Corporation - Diesel Oxidation Catalyst May Overheat
USCarrier Corporation - Diesel Oxidation Catalyst May Overheat
Recalling Firm: Carrier Corporation
Reason for Recall / Hazard
TranslatedAn overheated DOC can melt the shell, cover, and surrounding parts, increasing the risk of a fire.
Product Description & Identification
TranslatedCarrier Corporation (Carrier) is recalling PowerLINE RG15 and UG15 series 24 CARB-compliant generator sets (Models 69RG15-120W-24, 69UG15-050S-24, 69UG15-068S-24, and 69UG15-080S-24). The Diesel Oxidation Catalyst (DOC) may overheat.
Affected Products
TranslatedDiesel Oxidation Catalyst May Overheat
Additional Source Details
| Field | Value |
|---|---|
| Subject | Diesel Oxidation Catalyst May Overheat |
| Nhtsa id | 24E012000 |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=24E012000 |
| Recall link › Description | Go to Recall |
| Recall type | Equipment |
| Do not drive | No |
| Manufacturer | Carrier Corporation |
| Defect summary | Carrier Corporation (Carrier) is recalling PowerLINE RG15 and UG15 series 24 CARB-compliant generator sets (Models 69RG15-120W-24, 69UG15-050S-24, 69UG15-068S-24, and 69UG15-080S-24). The Diesel Oxidation Catalyst (DOC) may overheat. |
| Completion rate | 99.74 |
| Corrective action | Owners of vehicles that are equipped with these generator sets are advised not to operate these vehicles until root-cause investigation is complete. Dealers will install a safety circuit, free of charge. Owner notification letters were mailed March 13, 2024. Owners may contact Carrier Corporation customer service at 1-800-668-6283. |
| Consequence summary | An overheated DOC can melt the shell, cover, and surrounding parts, increasing the risk of a fire. |
| Mfr campaign number | NR (Not Reported) |
| Potentially affected | 1945 |
| Report received date | 2024-02-09T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Carrier Corporation - Diesel Oxidation Catalyst May Overheat?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Recalling FirmCarrier Corporation
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