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Camec double pole power point (GPO) with dual USB output

Name: Camec double pole power point (GPO) with dual USB output
Brand: Camec
SKU: AU-73d2cad6-e5a6-4c1c-9d6d-fbe923a6febb
Availability: Discontinued
Rating: 1.0 (1 reviews)

Published: December 6, 2023Recall ID: 73d2cad6-e5a6-4c1c-9d6d-fbe923a6febbCategory: Consumer ProductsCountry: Australia

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Reason for Recall / Hazard

The product supplied is not a double pole GPO. When the power point is turned off, it does not completely isolate the electrical appliance from the power source.

Product Description & Identification

Reason / Defects: The product supplied is not a double pole GPO. When the power point is turned off, it does not completely isolate the electrical appliance from the power source. Hazards: There is a risk of serious injury or death from electrocution or fire. What to do: Consumers should immediately switch off the power point and stop using it. Do not attempt to remove or replace the power point yourself. This must be done by a licensed electrician. If the power point is already installed: contact Camec to arrange a free replacement installed by a licensed electrician, or engage a licensed electrician to replace the power point. Return the power point to Camec using reply paid label and provide a copy of the invoice for the new power point, installation and licensed electrician certificate to get reimbursed for costs. If the power point is not installed, consumers should return the power point to Camec for a full refund. Contact Camec National Customer Service Centre on 1300 422 632 or email camec@camec.com.au from 8:30 am to 5:00 pm, Monday to Friday.

Affected Products

Double pole power point (GPO) with dual USB outlet ‘Camec’ logo on the face of the power point. Do not attempt to verify the model number yourself. This must be done by a licensed electrician. Licenced electrician can check: model number SP-9622 that can be found on the back of power point. Part number 050523 can be found above the barcode on the back of the product packaging.

Additional Source Details

Field	Value
Guid › #text	73d2cad6-e5a6-4c1c-9d6d-fbe923a6febb
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/camec-double-pole-power-point-gpo-with-dual-usb-output
Pub Date	Wed, 06 Dec 2023 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/Camec%20double%20pole%20GPO.jpg?itok=MPJu2GEa

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Camec double pole power point (GPO) with dual USB output?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

Risk LevelPower supply and storage
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Official Agency Alert

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