Calma Koala Calming Sensory Toy
AustraliaCalma Koala Calming Sensory Toy
Reason for Recall / Hazard
TranslatedThe product does not comply with the mandatory standard for toys for children up to and including 36 months of age . The eyes and nose may detach from the toy creating small parts.
Product Description & Identification
TranslatedReason / Defects: The product does not comply with the mandatory standard for toys for children up to and including 36 months of age . The eyes and nose may detach from the toy creating small parts. Hazards: There is a risk of choking, suffocation, or death to young children if the small parts detach or come loose. What to do: Consumers should stop using the affected product immediately and place it out of reach of children. Consumers should return the product to their place of purchase for a refund. For more information, consumers can contact Calma Koala Pty Ltd by phone on 1800 017 531 or via email at recall@calmakoala.com
Affected Products
TranslatedSilicone koala sensory and teething toy. The toy is grey with black eyes and nose and light grey on the ears.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 942f9bf3-fcd4-4a64-9af2-1ca2dcd51de6 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/calma-koala-calming-sensory-toy |
| Pub Date | Wed, 10 Apr 2024 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Calma%20Koala%20and%20packaging.png?itok=djK1e8Bm |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Calma Koala Calming Sensory Toy?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Free Safety ToolsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Overview
- Risk Level["Rattles and toy teethers","Toys for babies and toddlers"]
- DistributionAustralia
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🚨 SAFETY ALERT: Calma Koala Calming Sensory Toy Check if your household is affected: https://therecallfile.com/recalls/calma-koala-calming-sensory-toy/AU-942f9bf3-fcd4-4a64-9af2-1ca2dcd51de6
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