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Health CanadaGeneral Alert

ByHeart Whole Nutrition Infant Formula may be unsafe due to potential presence of dangerous bacteria Clostridium botulinum

Published: November 14, 2025Recall ID: 81219Category: Consumer ProductsCountry: Canada
Canada
Safety AlertHealth CanadaCanadaCanada

ByHeart Whole Nutrition Infant Formula may be unsafe due to potential presence of dangerous bacteria Clostridium botulinum

Recalling Firm: CFIA

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Reason for Recall / Hazard

Clostridium botulinum

Product Description & Identification

If you think you became sick from consuming an affected product, contact your healthcare providerCheck to see if you have affected productsDo not consume, serve, use, sell, or distribute affected productsFood contaminated with Clostridium botulinum toxin may not look or smell spoiled but can still make you sick. Symptoms in adults can include facial paralysis or loss of facial expression, unreactive or fixed pupils, difficulty swallowing, drooping eyelids, blurred or double vision, difficulty speaking, including slurred speech, and a change in sound of voice, including hoarseness. Symptoms of foodborne botulism in children can include difficulty swallowing, slurred speech, generalized weakness and paralysis. In all cases, botulism does not cause a fever. In severe cases of illness, people may die.Learn more:Learn more about the health risksSign up for recall notifications by email and follow us on social mediaView our detailed explanation of the food safety investigation and recall processReport a food safety or labelling concern

Affected Products

Whole Nutrition Infant Formula

Additional Source Details

FieldValue
N I D81219
U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/byheart-whole-nutrition-infant-formula-may-be-unsafe-due-potential-presence-dangerous
IssueClostridium botulinum
TitleByHeart Whole Nutrition Infant Formula may be unsafe due to potential presence of dangerous bacteria Clostridium botulinum
ProductWhole Nutrition Infant Formula
Archived0
CategoryInfant products
Last updated2025-11-14
OrganizationCFIA
What you should doIf you think you became sick from consuming an affected product, contact your healthcare providerCheck to see if you have affected productsDo not consume, serve, use, sell, or distribute affected productsFood contaminated with Clostridium botulinum toxin may not look or smell spoiled but can still make you sick. Symptoms in adults can include facial paralysis or loss of facial expression, unreactive or fixed pupils, difficulty swallowing, drooping eyelids, blurred or double vision, difficulty speaking, including slurred speech, and a change in sound of voice, including hoarseness. Symptoms of foodborne botulism in children can include difficulty swallowing, slurred speech, generalized weakness and paralysis. In all cases, botulism does not cause a fever. In severe cases of illness, people may die.Learn more:Learn more about the health risksSign up for recall notifications by email and follow us on social mediaView our detailed explanation of the food safety investigation and recall processReport a food safety or labelling concern

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought ByHeart Whole Nutrition Infant Formula may be unsafe due to potential presence of dangerous bacteria Clostridium botu...?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Recalling FirmCFIA
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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