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Brilliant Basics 1L Sipper Drink Bottle

Published: February 1, 2024Recall ID: 0b2be631-6428-44b3-be7b-694edaf45d71Category: Consumer ProductsCountry: Australia
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Reason for Recall / Hazard

The silicone sipper has not been attached securely and can become loose or separate. This defect has occurred.

Product Description & Identification

Reason / Defects: The silicone sipper has not been attached securely and can become loose or separate. This defect has occurred. Hazards: There is a risk of choking, suffocation or death to young children if they put the detached sipper into their mouth. What to do: Stop using the drinking bottle immediately and return to any BIG W store for a full refund. If you are unable to return the product or have sold or gifted it to another person visit: https://www.bigw.com.au/help/contact-us For more information, call 1300 244 999 (9:00am to 6:00pm AEDT Monday to Friday, 9:00am to 5:00pm Saturday and Sunday) or visit https://www.bigw.com.au/help/contact-us

Affected Products

Brilliant Basics 1L Sipper Drink Bottle • Pink with purple lid • Green with orange lid • Blue with green lid Article code: 390679

Additional Source Details

FieldValue
Guid › #text0b2be631-6428-44b3-be7b-694edaf45d71
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/brilliant-basics-1l-sipper-drink-bottle
Pub DateThu, 01 Feb 2024 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/bottles.jpg?itok=lv_GEA-1

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Brilliant Basics 1L Sipper Drink Bottle?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Risk LevelKitchenware and containers
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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