Branch Recalls Ergonomic Chairs Due to Fall Hazard
USBranch Recalls Ergonomic Chairs Due to Fall Hazard
Reason for Recall / Hazard
TranslatedThe backrests of the chairs can detach, posing a fall hazard to consumers.
Product Description & Identification
TranslatedThis recall involves height-adjustable ergonomic chairs and only applies to chairs with backrest anchors that were incorrectly installed at the time of manufacture. The recalled chairs were manufactured between September 10, 2025 and April 22, 2026. The dates of manufacture can be found on the label located underneath the chair’s seat cushion. The following SKUs are included in the recall and are located on the side of the product packaging:
Affected Products
TranslatedThis recall involves height-adjustable ergonomic chairs and only applies to chairs with backrest anchors that were incorrectly installed at the time of manufacture. The recalled chairs were manufactured between September 10, 2025 and April 22, 2026. The dates of manufacture can be found on the label located underneath the chair’s seat cushion. The following SKUs are included in the recall and are located on the side of the product packaging:
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2026/Branch-Recalls-Ergonomic-Chairs-Due-to-Fall-Hazard |
| Title | Branch Recalls Ergonomic Chairs Due to Fall Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Picture19_7.png?VersionId=tT.44Yp.0euajJKRGaT2PiEZ0TOAKpq0 |
| Images › 1 › Caption | Recalled Ergonomic Chair Black / Black Standard – SKU 11-01-00-50-V5 |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Picture20_8.png?VersionId=JMASGxVtpI.LZpkY4a0aCbkvIsVHjOwP |
| Images › 2 › Caption | Recalled chairs with incorrectly installed backrest anchors |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Picture21_8.png?VersionId=PY9qbSuIDdoJ466tGdfRO_QaO0Rhh0F3 |
| Images › 3 › Caption | Chairs with correctly manufactured backrest anchors; not included in recall |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Picture22_7.png?VersionId=Y5ySZTMOcFoJhA9tsNoLXKTfLEyh9Akn |
| Images › 4 › Caption | Example of manufacture label underneath the recalled chair’s seat cushion |
| Hazards › Name | The backrests of the chairs can detach, posing a fall hazard to consumers. |
| Injuries › Name | Branch Furniture has received 11 reports of backrests detaching from the chairs. No injuries have been reported. |
| Recall I D | 10944 |
| Recall Date | 2026-09-03T00:00:00 |
| Description | This recall involves height-adjustable ergonomic chairs and only applies to chairs with backrest anchors that were incorrectly installed at the time of manufacture. The recalled chairs were manufactured between September 10, 2025 and April 22, 2026. The dates of manufacture can be found on the label located underneath the chair’s seat cushion. The following SKUs are included in the recall and are located on the side of the product packaging: |
| Recall Number | 26735 |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/branch-ergonomic-chairs-recalled-due-fall-hazard |
| Consumer Contact | Branch by email at customersupport@branchfurniture.com or online at http://www.branchfurniture.com/recall or https://www.branchfurniture.com and click on “Recall Information” in the Support section at the top of the page for more information. |
| Last Publish Date | 2026-09-03T00:00:00 |
| Manufacturer Countries › Country | Thailand |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Branch Recalls Ergonomic Chairs Due to Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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