Boon Flair Highchair
AustraliaBoon Flair Highchair
Reason for Recall / Hazard
TranslatedThe bolts used to secure the seat can become loose and allow the seat to detach from the pedestal base.
Product Description & Identification
TranslatedReason / Defects: The bolts used to secure the seat can become loose and allow the seat to detach from the pedestal base. Hazards: There is a risk of serious injury to young children if the seat detaches and falls from the base. This defect has occurred and caused injuries overseas. What to do: Consumers should stop using the highchair immediately. Consumers should contact TOMY for a free repair kit. Consumers will receive a set of bolts and split and flat washers to repair the highchair. For more information, consumers can contact TOMY Australia by phone on 03 9799 5500 from 9 am to 3 pm, Monday to Friday or via email at serviceaus@tomy.com
Affected Products
TranslatedChildren’s highchair Sold in 5 colour combinations: B731: White / Orange B707: White / Blue B10147: Grey / Green B704: Green / White B708: White / Red
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | f951a0d0-6054-4cd4-b6ea-dbd2a5771684 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/boon-flair-highchair |
| Pub Date | Fri, 08 Sep 2023 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Orange.jpg?itok=2sEgtn0h |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Boon Flair Highchair?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelBaby feeding aids
- DistributionAustralia
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