Bonluck Citystar Series - Models JXK6110, JXK6120, JXK6121, JXK6132BA5R and JXK6180 MY2012-2019
AustraliaBonluck Citystar Series - Models JXK6110, JXK6120, JXK6121, JXK6132BA5R and JXK6180 MY2012-2019
Reason for Recall / Hazard
TranslatedThe alternator regulator may fail, resulting in an uncontrolled charge into the storage batteries. This may create a build up of excess hydrogen sulphide gas (H 2 S) due to lack of ventilation in the battery enclosure.
Product Description & Identification
TranslatedReason / Defects: The alternator regulator may fail, resulting in an uncontrolled charge into the storage batteries. This may create a build up of excess hydrogen sulphide gas (H 2 S) due to lack of ventilation in the battery enclosure. Hazards: The concentration of gas build up in the battery compartment and an ignition source could cause a spark to ignite the gas in the battery enclosure. There is a risk of fire or explosion resulting in serious injury, property damage or death. What to do: Owners of affected vehicles will be notified of the recall and asked to contact Bus and Coach Sales Australasia Pty Ltd to arrange for inspection and repair of their vehicle, if necessary. Consumers can contact Bus and Coach Sales Australasia Pty Ltd on 1300 287 377 or 07 3386 1034 or via http://www.bcsa.net.au/contact.aspx
Affected Products
TranslatedUltra Low Floor Citybus ranging from 11.5 metres to 18 metres Models : JXK6110 JXK6120 JXK6121 JXK6132BA5R JXK6180 Model Years 2012-2019 32 affected vehicles
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 1817cf71-eefd-44b5-9532-e5d60aa20f51 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/bonluck-citystar-series-models-jxk6110-jxk6120-jxk6121-jxk6132ba5r-and-jxk6180-my2012-2019 |
| Pub Date | Wed, 15 Apr 2020 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Bonluck%20Citystar%20Series.jpg?itok=IneHJMmF |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Bonluck Citystar Series - Models JXK6110, JXK6120, JXK6121, JXK6132BA5R and JXK6180 MY2012-2019?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Check Other Products In Your Household
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Overview
- Risk LevelHeavy vehicle parts and accessories
- DistributionAustralia
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🚨 SAFETY ALERT: Bonluck Citystar Series - Models JXK6110, JXK6120, JXK6121, JXK6132BA5R and JXK6180 MY2012-2019 Check if your household is affected: https://therecallfile.com/recalls/bonluck-citystar-series-models-jxk6110-jxk6120-jxk6121-jxk6132ba5r-and/AU-1817cf71-eefd-44b5-9532-e5d60aa20f51
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