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Australia ProductsRide-on lawn mo...

Bobcat lawn mowers

Published: April 10, 2024Recall ID: d012ead5-00bb-44b3-bb6f-d1ae2a93937cCategory: Consumer ProductsCountry: Australia
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Reason for Recall / Hazard

The voltage regulator in affected Kawasaki general purpose engines, installed in select Bobcat lawn mowers, can malfunction. The affected mowers can catch fire at any time, even if the engine is off or not in use.

Product Description & Identification

Reason / Defects: The voltage regulator in affected Kawasaki general purpose engines, installed in select Bobcat lawn mowers, can malfunction. The affected mowers can catch fire at any time, even if the engine is off or not in use. Hazards: There is risk of serious injury, death and/or damage to property if the voltage regulator catches fire. What to do: Stop using the affected mower until it has been repaired. Disconnect the negative battery cable and secure it away from the negative battery post. If you are unsure on how to disconnect the battery, see the battery disconnection instructions or contact your local Bobcat lawn mower dealer. Contact your local Bobcat lawn mower dealer to arrange repair. Repairs are expected to commence from mid-April 2024 when replacement voltage regulators become available.

Affected Products

Kawasaki general engines with voltage regulator (part no. 21066-0785) installed in ZT6000 and ZT7000 Bobcat lawn mowers. Affected Bobcat lawn mower models: 9996010 - ZT6000 9996012 - ZT6100 9997010 - ZT7000 9997011 - ZT7000

Additional Source Details

FieldValue
Guid › #textd012ead5-00bb-44b3-bb6f-d1ae2a93937c
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/bobcat-lawn-mowers
Pub DateWed, 10 Apr 2024 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Bobcat%20lawn%20mower.png?itok=DyoQzITC

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Bobcat lawn mowers?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Risk Level["Ride-on lawn mowers and tractors","Farm equipment and supplies"]
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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https://therecallfile.com/recalls/bobcat-lawn-mowers/AU-d012ead5-00bb-44b3-bb6f-d1ae2a93937c
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