NHTSACOMMUNICATION
BMW of North America, LLC - Emergency Call (eCall) System Failure
Published: July 25, 2025Recall ID: 25V480000Category: vehiclesCountry: US
Reason for Recall / Hazard
In an emergency, first responders may not receive notification of the crash or emergency location, increasing the risk of injury to riders.
Product Description & Identification
BMW of North America, LLC (BMW) is recalling certain 2025 F 900 GS, F 800 GS, R 1300 GS Adventure, R 1300 GS, S 1000 RR, S 1000 R, and K 1600 GT vehicles equipped with the optional emergency call system. The emergency call system (eCall) may have been deactivated due to a software programming error.
Affected Products
Emergency Call (eCall) System Failure
Additional Source Details
| Field | Value |
|---|---|
| Subject | Emergency Call (eCall) System Failure |
| Nhtsa id | 25V480000 |
| Component | COMMUNICATION |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=25V480000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | BMW of North America, LLC |
| Defect summary | BMW of North America, LLC (BMW) is recalling certain 2025 F 900 GS, F 800 GS, R 1300 GS Adventure, R 1300 GS, S 1000 RR, S 1000 R, and K 1600 GT vehicles equipped with the optional emergency call system. The emergency call system (eCall) may have been deactivated due to a software programming error. |
| Completion rate | 96.97 |
| Corrective action | The electronic control unit software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are scheduled to be mailed September 12, 2025. Owners may contact BMW customer service at 1-800-525-7417. |
| Consequence summary | In an emergency, first responders may not receive notification of the crash or emergency location, increasing the risk of injury to riders. |
| Potentially affected | 33 |
| Report received date | 2025-07-25T00:00:00.000 |
| Fire risk when parked | No |