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Australia ProductsCots (permanent)

Baby Steps cot

Published: March 24, 2026Recall ID: cc4f4524-3010-4f8f-9cb6-b4b327324ec4Category: Consumer ProductsCountry: Australia
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Reason for Recall / Hazard

The cot does not comply with the Consumer Goods (Infant Products) Information Standard 2024 . The required information and warning labels are missing from the cot, including the warning about suffocation from the cot’s packing materials.

Product Description & Identification

Reason / Defects: The cot does not comply with the Consumer Goods (Infant Products) Information Standard 2024 . The required information and warning labels are missing from the cot, including the warning about suffocation from the cot’s packing materials. Hazards: Risk of serious injury or death to babies and children as consumers might not be aware of the safe use, assembly, and maintenance for the cot. What to do: Stop using the product immediately. Return the cot to the place of purchase for a full refund. Contact Cheap as Chips call: 08 8150 1400 email: Cservice@cheapaschips.com.au visit: https://www.cheapaschips.com.au/pages/store-locator

Affected Products

Baby Steps baby cot: SKU: FG310 Available in white

Additional Source Details

FieldValue
Guid › #textcc4f4524-3010-4f8f-9cb6-b4b327324ec4
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/baby-steps-cot
Pub DateTue, 24 Mar 2026 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Baby%20Steps%20cot.jpg?itok=iWJ5ijFO

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Baby Steps cot?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Risk LevelCots (permanent)
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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https://therecallfile.com/recalls/baby-steps-cot/AU-cc4f4524-3010-4f8f-9cb6-b4b327324ec4
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