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Australia ProductsChild car seats

Baby kids head support

Name: Baby kids head support
Brand: Baby
SKU: AU-bf5531cd-6bf1-46a9-9c40-ff1d9f9c88e6
Availability: Discontinued
Rating: 1.0 (1 reviews)

Published: July 2, 2025Recall ID: bf5531cd-6bf1-46a9-9c40-ff1d9f9c88e6Category: Consumer ProductsCountry: Australia

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Translate NoticeTranslate notice text, hazard warnings, and descriptions into any supported language.

Reason for Recall / Hazard

Car seat head straps can increase the risk of spinal cord injury or death by altering head and neck alignment during a crash. They may also pose a suffocation or strangulation risk if they slip around the child’s mouth or neck. These products are the subject of a safety warning notice .

Product Description & Identification

Reason / Defects: Car seat head straps can increase the risk of spinal cord injury or death by altering head and neck alignment during a crash. They may also pose a suffocation or strangulation risk if they slip around the child’s mouth or neck. These products are the subject of a safety warning notice . Hazards: Risk of serious injury including spinal cord injuries or death to young children if the head strap alters the alignment of the head, neck and/or spine during a vehicle accident. Risk of suffocation or strangulation if the strap slips around the child’s mouth or neck. Incidents and injuries have occurred. What to do: Stop using this product immediately and dispose of it safely so it can’t be used by anyone else. Contact ezonedeal.com.au for a refund or store credit or if you have sold or gifted it to another person. Contact: www.ezonedeal.com.au E: contactus@ezonedeal.com.au P: (03) 7065 6422 between 10 am to 3 pm Monday to Friday

Affected Products

Product Code: Z1451, Z1758 Head Support, polyester, unisex. Colours: Blue and red.

Additional Source Details

Field	Value
Guid › #text	bf5531cd-6bf1-46a9-9c40-ff1d9f9c88e6
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/baby-kids-head-support
Pub Date	Wed, 02 Jul 2025 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/Baby%20kids%20head%20support_0.jpg?itok=90RCPVke

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Baby kids head support?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

Risk LevelChild car seats
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Official Agency Alert

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🚨 SAFETY ALERT: Baby kids head support

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https://therecallfile.com/recalls/baby-kids-head-support/AU-bf5531cd-6bf1-46a9-9c40-ff1d9f9c88e6

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