Home/Recalls/FDA-Z-1031-2026
FDA DevicesClass II

Arial 900 MHz Call Station, Model Number CSK200-900, with Firmware version: 1.6....

Published: January 14, 2026Recall ID: Z-1031-2026Category: devicesCountry: US

Reason for Recall / Hazard

Securitas Healthcare has become aware of a firmware issue in the Call Stations in the Affected Lots that may cause Call Stations in the Affected Lots to (1) not transmit a low battery alert to the Arial Wireless Emergency Call System prior to battery failure, or (2) not transmit a low battery alert to the Arial Wireless Emergency Call system at least seven (7) days prior to the battery failing.

Product Description & Identification

Arial 900 MHz Call Station, Model Number CSK200-900, with Firmware version: 1.6.3

Additional Source Details

FieldValue
CityLincoln
StateNE
Event id98122
Address 14600 Vine St
Code infoAll units of the Affected Device Models sold between January 1st, 2023 and June 26th, 2024. UDI-DI: 00840948102653; Serial Numbers: 000CCC0E68FE 000CCC0E6901 000CCC0E6907 000CCC0E68FF 000CCC0E6638 000CCC0E6905 000CCC0E68FD 000CCC0E6904 000CCC0E6908 000CCC0E69AD 000CCC0E6902 000CCC0E69AE 000CCC0E69A9 000CCC0E69A8 000CCC0E6639 000CCC0E6903 000CCC0E69AA 000CCC0E6900 000CCC0E69A6 000CCC0E6B16 000CCC0E6B0D 000CCC0E6B12 000CCC0E6B20 000CCC0E6B10 000CCC0E6B1C 000CCC0E6B21 000CCC0E6B14 000CCC0E6B0C 000CCC0E6B1A 000CCC0E6B11 000CCC0E6B1F 000CCC0E6B22 000CCC0E6B15 000CCC0E6B0E 000CCC0E6B0F 000CCC0E69A5 000CCC0E69AC 000CCC0E69A3 000CCC0E69AB 000CCC0E69A4 000CCC0E6B17 000CCC0E6B19 000CCC0E6B0B 000CCC0E6B1E 000CCC0E6B13 000CCC0E6B18 000CCC0E6B1D 000CCC0E6B1B 000CCC0E6ACA 000CCC0E6ACB 000CCC0E6ABF 000CCC0E6AC4 000CCC0E6AAF 000CCC0E6ABB 000CCC0E6AB8 000CCC0E6ABD 000CCC0E6AB7 000CCC0E6ABE 000CCC0E6AC2 000CCC0E6ABA 000CCC0E6A5D 000CCC0E6A74 000CCC0E6A61 000CCC0E6A57 000CCC0E6A58 000CCC0E6A5C 000CCC0E6... [TRUNCATED]
Postal code68503-2823
Report date20260114
Product typeDevices
Product quantity5627 units
Reason for recallSecuritas Healthcare has become aware of a firmware issue in the Call Stations in the Affected Lots that may cause Call Stations in the Affected Lots to (1) not transmit a low battery alert to the Arial Wireless Emergency Call System prior to battery failure, or (2) not transmit a low battery alert to the Arial Wireless Emergency Call system at least seven (7) days prior to the battery failing.
Voluntary mandatedVoluntary: Firm initiated
Recall initiation date20251208
Initial firm notificationLetter
Center classification date20260108

Overview

  • Recalling FirmSecuritas Healthcare LLC
  • StatusOngoing
  • Risk LevelClass II
  • DistributionWorldwide distribution -US Nationwide and the country of Canada.
Official Agency Alert