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Anko Small Gel Pak and Anko Large Gel Pak

Published: January 9, 2026Recall ID: 96914be2-05cd-419a-94b1-a2dd782a2c1bCategory: Consumer ProductsCountry: Australia
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Reason for Recall / Hazard

The product is being recalled because the gel packs may contain ethylene glycol, a toxic substance.

Product Description & Identification

Reason / Defects: The product is being recalled because the gel packs may contain ethylene glycol, a toxic substance. Hazards: If packaging becomes damaged, ethylene glycol can leak out. If swallowed, ethylene glycol can cause irreversible injuries or death. What to do: Stop using the Gel Pak immediately and keep out of reach of children. Return the product to a Kmart store for a full refund. If you suspect someone has swallowed the contents of a gel pack, call the Poisons Information Centre for information and advice on 13 11 26. Contact Kmart Australia Call: 1800 124 125, Monday to Friday, 8am to 6pm (AEST) Online: https://www.kmart.com.au/contact-us/

Affected Products

Gel pack to keep chilled food cool or for topical application of minor injuries. 42010777 – Anko Small Gel Pak 42010784 – Anko Large Gel Pak Identification numbers are printed on the Gel Pak in white text next to the barcode. Dates available for sale: Small: 18 March 2014 – 10 December 2025 Large: 11 February 2014 – 10 December 2025

Additional Source Details

FieldValue
Guid › #text96914be2-05cd-419a-94b1-a2dd782a2c1b
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/anko-small-gel-pak-and-anko-large-gel-pak
Pub DateFri, 09 Jan 2026 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Anko%20Small%20Gel%20Pak.jpg?itok=KaalTYO2

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Anko Small Gel Pak and Anko Large Gel Pak?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Risk Level["Hazardous materials","Pharmacy and medical products","Kitchenware and containers"]
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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