Anker power bank A1647
AustraliaAnker power bank A1647
Reason for Recall / Hazard
TranslatedThe battery in the power bank can overheat and catch fire.
Product Description & Identification
TranslatedReason / Defects: The battery in the power bank can overheat and catch fire. Hazards: There is a risk of serious injury from burns and/or property damage if the power bank overheats and melts or catches fire. Two incidents have caused injuries and property damage, which occurred overseas. What to do: Stop using the product immediately. Check the serial number on your power bank to determine if you have a recalled product. Visit Anker’s recall page to verify you have a recalled power bank and arrange a replacement. Anker will provide instructions for disposing or collecting the power bank. Contact Anker at support@anker.com
Affected Products
TranslatedAnker brand portable power bank with built-in USB-C cable. The power bank is available in 5 colours: white, black, pink, purple and green. Model: A1647 Power: 20,000mAh, 22.5W output Affected serial numbers: • AHJ67T1D50600675 • AHJ4KR1D51304904 • AHJ4KQ1E08203097 • AHJ4KR1D51304760 • AHJ4KR1D51304896 • AHJ4KR1D51304920 • AHJ4KQ1E08203968 • AHJ4KQ1E08203643 • AHJ4KQ1E08202143 • AHJ4KQ1E08200800 • AHJ4KQ1E08203354 • AHJ4KQ1E08203746
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 33f90253-1890-401a-92b4-e49a98bcb80a |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/anker-power-bank-a1647 |
| Pub Date | Wed, 02 Oct 2024 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/ANKER%20Powerbank%20Front.png?itok=cXFlEKLh |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Anker power bank A1647?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Check Other Products In Your Household
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Overview
- Risk Level["Lithium-ion batteries","Power supply and storage"]
- DistributionAustralia
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