Animo Dog Activity & Behaviour Monitor
AustraliaAnimo Dog Activity & Behaviour Monitor
Reason for Recall / Hazard
TranslatedThe product does not comply with the mandatory standards for products containing button/coin batteries . The button/coin batteries are not adequately secured and are accessible by young children. The product does not include the required warning information.
Product Description & Identification
TranslatedReason / Defects: The product does not comply with the mandatory standards for products containing button/coin batteries . The button/coin batteries are not adequately secured and are accessible by young children. The product does not include the required warning information. Hazards: Risk of choking, severe internal burn injuries or death to young children if they gain access to the button/coin batteries and swallow them or place them inside their body. Severe or fatal injuries can happen in 2 hours or less. Consumers may be unaware that the product contains button batteries. What to do: Stop using the product immediately and keep it out of reach of children. Contact MSD Animal Health via email or the place of purchase to return the recalled product and arrange for a refund. Consumers who received their product as a promotional gift free of charge should contact MSD Animal Health to return the product and receive a free gift in return. Each customer will be sent an Australia Post pre-paid returns satchel to the address they have provided, with a product return instruction letter telling them how to safely return the product to MSD Animal Health. Contact: MSD Animal Health email: AnimorecallAU@msd.com
Affected Products
TranslatedAnimo Dog Activity & Behaviour Monitor.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | fcbbf1b5-574b-4b53-895b-2d7466a41499 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/animo-dog-activity-behaviour-monitor |
| Pub Date | Fri, 11 Apr 2025 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Animo%20in%20Box.png?itok=yv9aLin8 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Animo Dog Activity & Behaviour Monitor?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Check Other Products In Your Household
Free Safety ToolsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Overview
- Risk Level["Button batteries","Pet equipment"]
- DistributionAustralia
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