Althea THC18
AustraliaAlthea THC18
Reason for Recall / Hazard
TranslatedThe level of tetrahydrocannabinol (THC) in this batch is too low and outside of the labelled concentration.
Product Description & Identification
TranslatedReason / Defects: The level of tetrahydrocannabinol (THC) in this batch is too low and outside of the labelled concentration. Hazards: If the level of tetrahydrocannabinol (THC) is too low, patients may receive a lower dose than prescribed and may find the product less effective, increasing the risk of serious health complications. What to do: Consumers who have been provided affected product will be contacted to arrange for the return and replacement of the product. For more information, consumers should contact Althea Company Customer Care on 1300 702 020.
Affected Products
TranslatedAlthea THC18 Batch 210817 Expiry: Aug 2022 Product supplied via the TGA Special Access Scheme Althea THC18 is medicinal cannabis that can be used in the treatment of epilepsy, nausea, chronic pain and multiple sclerosis.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | f90a4f5a-f844-4169-b554-b8e79f2280e5 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/althea-thc18 |
| Pub Date | Mon, 20 Dec 2021 00:00:00 +0000 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Althea THC18?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelPharmacy and medical products
- DistributionAustralia
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