Adria Altea 402PH Heat Shield
AustraliaAdria Altea 402PH Heat Shield
Reason for Recall / Hazard
TranslatedThere may not be enough space between the stove heat shield and the gas supply hose underneath the stove.
Product Description & Identification
TranslatedReason / Defects: There may not be enough space between the stove heat shield and the gas supply hose underneath the stove. Hazards: There is a risk of fire and explosion if the gas line is damaged and a gas leak occurs. What to do: Consumers should isolate the gas supply immediately by switching the yellow isolation valve located in the bottom drawer under the stove to the off position. Then contact AMH Products Pty Ltd to arrange to have their caravan inspected and repaired if necessary. For more information contact AMH Pty Ltd on info@amhproducts.com or by phone on 1800 497 017.
Affected Products
TranslatedHeat shield installed in Adria Altea 402PH caravans. The heat shield is located between the stove and the gas line. See attached VIN list to identify affected caravans. The VIN is located on the A-frame of the caravan.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 9ab7b1e3-9c1f-4824-8927-39f465939c93 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/adria-altea-402ph-heat-shield |
| Pub Date | Fri, 01 Sep 2023 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Adria%20402PH.jpg?itok=7YVKn-15 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Adria Altea 402PH Heat Shield?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Check Other Products In Your Household
Free Safety ToolsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Overview
- Risk Level["Caravan, motorhome and camper accessories","Gas products and appliances"]
- DistributionAustralia
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🚨 SAFETY ALERT: Adria Altea 402PH Heat Shield Check if your household is affected: https://therecallfile.com/recalls/adria-altea-402ph-heat-shield/AU-9ab7b1e3-9c1f-4824-8927-39f465939c93
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