Aarhus black leather oak recliner
AustraliaAarhus black leather oak recliner
Reason for Recall / Hazard
TranslatedThe centre pole of the chair that attaches the seat to the legs can snap off due to poor welding.
Product Description & Identification
TranslatedReason / Defects: The centre pole of the chair that attaches the seat to the legs can snap off due to poor welding. Hazards: Risk of serious injury if the centre pole of the chair breaks when in use. Incidents causing injury have occurred. What to do: Stop using the chair immediately. To receive a full refund, lodge a refund claim on the James Lane website and show proof of destruction or return the product to your nearest store or warehouse. Contact James Lane for further information relating to the recall or assistance to complete the refund form. Contact JAMES LANE Call: 1800 573 396 Email: service@jameslane.com.au Visit: https://help.jameslaneaustralia.com.au/hc/en-au/requests/new?ticket_form_id=5179333142927
Affected Products
TranslatedBlack leather recliner chair with oak base.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 8d6e04b0-7500-4cc3-ab35-e1635bcdbf0a |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/aarhus-black-leather-oak-recliner |
| Pub Date | Tue, 05 May 2026 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Recliner%20and%20stool.jpeg?itok=C1QH2J39 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Aarhus black leather oak recliner?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelIndoor furniture and furnishings
- DistributionAustralia
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